15-Day Returns Policy

At Miraah Silver Jewellery, we want you to feel confident and happy with every piece you choose.

If your purchase isn't quite right for you, we offer a 15-day return window subject to the conditions below.

Return Window

You may request a return within 15 days of receiving your order.

To be eligible for a return, the request must be submitted within the specified 15-day period.

Return Conditions

To be eligible for a return:

• The jewellery must be unused and unworn.

• The product must be in its original condition.

• Original packaging, tags, certificates and accessories, where applicable, must be intact.

• The product must not show signs of damage, alteration or wear.

• The product must be returned with the original order details.

Products that do not meet these conditions may not be eligible for a return.

How to Request a Return

To initiate a return, please contact our customer support team with:

• Your order number

• The name of the product

• Reason for the return

• Clear photographs of the product, if requested

Our team will review your request and confirm whether the product is eligible for return.

Return Shipping

Return shipping charges will be [borne by the customer / free for eligible returns], depending on the reason for the return.

For products received damaged, defective or incorrect, please contact us within 24 hours of delivery with clear photographs and/or an unboxing video so that our team can assist you.

Quality Inspection

Once the returned product reaches us, it will undergo a quality inspection.

A return will be accepted only if the product meets all applicable return conditions.

If the product is found to be used, damaged, altered or incomplete, the return may be rejected.

Refunds

Once your return has been approved and successfully inspected, the applicable refund will be processed through the original payment method or another suitable method, as applicable.

The time taken for the refund to reflect in your account may vary depending on your payment provider or bank.

Non-Returnable Products

Certain products may not be eligible for return, including:

• Products purchased during clearance or special promotional campaigns, unless specifically stated otherwise.

• Products that have been worn, used, altered or damaged after delivery.

• Products returned without their original packaging or required accessories.

• Products showing signs of improper handling or use.

Any product-specific exclusions will be clearly communicated at the time of purchase.

Damaged, Defective or Incorrect Products

If you receive a damaged, defective or incorrect product, please contact us within 24 hours of delivery.

Please provide your order number along with clear photographs and/or an unboxing video showing the issue.

Our team will review the request and, where applicable, arrange a replacement, return or other suitable resolution.

Jewellery Variations

Miraah jewellery may feature unique textures, finishes and handcrafted details.

Minor variations in colour, texture, finish, shape or detailing may occur naturally and are not necessarily considered defects.

Such natural characteristics are not eligible for return solely on the basis of these variations.

A Little Note From Miraah

Every Miraah piece is chosen with the hope that it becomes a part of your everyday moments and memories.

We carefully inspect every order before it leaves us, and our team is always here to help if something isn't quite right.

Miraah Silver Jewellery
Thoughtfully designed jewellery, made to become a part of your story.

Contact Us

For return-related questions or assistance, please contact:

Miraah Silver Jewellery

Website: miraah.co.in
Contact Page: [Contact Us]
Email: [miraahsilver@gmail.com]