Privacy Policy

At Miraah Silver Jewellery, your trust matters to us.

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, browse our collections or place an order with us.

By using our website or purchasing from Miraah, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect certain information that helps us provide you with a smooth and secure shopping experience.

This may include:

• Your name
• Email address
• Phone number
• Billing and shipping address
• Order and transaction details
• Payment-related information
• Information you provide when contacting our customer support team
• Device, browser and website usage information

We only collect information that is reasonably necessary to operate our website, process your orders and provide our services.

How We Use Your Information

The information we collect may be used to:

• Process and fulfil your orders.
• Deliver your jewellery to the address provided.
• Send order confirmations, shipping updates and delivery notifications.
• Respond to your questions and customer support requests.
• Process payments securely through our payment partners.
• Improve our website, products and shopping experience.
• Prevent fraudulent or unauthorized transactions.
• Send promotional or marketing communications where permitted and where you have provided your consent.
• Comply with applicable legal and regulatory requirements.

Payment Information

Payments made through our website may be processed through secure third-party payment gateways.

Miraah does not intentionally store your complete debit card, credit card, banking or other sensitive payment credentials on our own systems.

Payment information is handled by the relevant payment service provider in accordance with its privacy and security practices.

Cookies & Similar Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

• Remember your preferences.
• Keep your shopping experience functional.
• Understand how visitors use our website.
• Improve website performance.
• Provide relevant marketing and advertising, where applicable.

You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some features of the website.

Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third-party service providers who help us operate our business, including:

• Payment service providers
• Courier and delivery partners
• Website and technology service providers
• Customer support or communication platforms
• Marketing and analytics service providers, where applicable

These service providers receive only the information reasonably necessary to perform their services.

We may also disclose information when required by applicable law, legal proceedings, government authorities or to protect the rights, safety and security of Miraah, our customers or others.

Data Security

We take reasonable administrative, technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we take appropriate steps to protect your information, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, services or social media platforms.

Miraah is not responsible for the privacy practices, content or security of third-party websites. We encourage you to review the privacy policies of those websites before providing them with your personal information.

Your Choices

You may contact us if you would like to:

• Request information about the personal data we hold about you.
• Correct inaccurate information.
• Request deletion of your information, subject to applicable legal requirements.
• Opt out of promotional or marketing communications.

You can also unsubscribe from marketing emails by using the unsubscribe option included in the relevant communication.

Children's Privacy

Our website is not intended for children who are not legally permitted to make purchases online.

We do not knowingly collect personal information from children for the purpose of making independent purchases. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

Any updates will be published on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the way we handle your personal information, please contact us.

Miraah Silver Jewellery

Website: miraah.co.in
Contact Page: +91 78510 60711
Email: miraahsilver@gmail.com

Acceptance of This Policy

By using the Miraah Silver Jewellery website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.